This statement discloses the privacy practices for PlanReady, Incorporated.

What Information We Collect

PlanReady may ask you to register and provide information when you register as a customer or purchase a product from PlanReady, download free evaluation software, upgrades, or white papers, order email newsletters, respond to a marketing campaign, or to place orders on the www.planready.com and www.rescueconnexion.com web sites. The information gathered is used to enhance the user experience on our site and to identify frequent visitors. We use this information for the following primary purposes:

• To provide product, to fulfill an order or to complete a transaction
• To ensure that our products are updated and operating correctly, and to provide the appropriate level of support for our customers

In addition, we may use your information to improve the content of our web site, products and services; to alert you to product upgrades, updates and renewal information regarding your product; and to share special offers, product announcements and other new services from PlanReady, Incorporated. At the time you register or make a purchase, you will be given the opportunity to opt into or out of these uses of your information. If you do not initially choose to opt out, you may still block future contact of this type, simply by following the unsubscribe instructions that accompany all such communications, or by contacting us at the above address.

We send service notifications via email to keep you informed about the status of your service orders or accounts and to provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our services. Therefore there is no opt-out available for service notifications and these messages cannot be blocked.

Who We Share It With

We may share the information you provide with our business partners acting on our behalf for the uses described above.

How We Offer Our Customers' Choices

If you do not want PlanReady, Inc. to contact you or your company for marketing purposes by email, postal mail, fax and/or phone, you may opt out by contacting our customer service department or by sending email or writing to us at the above address.

Please note that we do not allow our customers to opt out of contact that is required for the functionality of our products and services.

Security of Your Information

PlanReady uses state of the art security technology to protect our customer data, and access to customer Information is restricted to authorized personnel only. Credit card numbers are only used for payment processing and automatic renewals where applicable, and are not retained for marketing or other purposes.